SERVICE

Customer service

We operate a 3,000 square foot retail store in Simi Valley, California with the lowest prices possible. Our store hours are 10a.m. to 7 p.m. Monday through Friday and 9 a.m. to 5 p.m. on Saturday.

TERMS AND CONDITIONS

DEFECTIVE MERCHANDISE

Defective items are under warranty by the manufacturer and must be returned to them for repair or replacement.

DAMAGED MERCHANDISE

The merchandise is insured. DO NOT SEND MERCHANDISE BACK TO US. (This may cancel any claim you have).

RETURN MERCHANDISE

 Enclose a copy of your invoice or invoice number. Return merchandise in its original container. We cannot accept used merchandise. 

SHIPPING & HANDLING:

Continental USA Shipping Surface Rates

$0 – $10 …$4.99
$10 – $20 …$6.99
$20 – $40 …$7.99
$40 – $60 …$8.99
$60 – $80 …$9.99
$80 – $100 …$10.99
$100 – $125 …$12.99
$125+ …$13.99

All oversize/heavy packages. (This includes large targets and hard shell bow cases) will have an additional shipping charge of $6.00 and up depending on size/weight of package.

Shipping Alternatives:
2nd Day Air Express: Add $10.00 to surface rates.
3rd Day Select Delivery: Add $5 to surface rates
Air Parcel Post to AK & HI: $6 to $9 will be added to surface rates.
Next Day Air: Add $20 surface rates.
(To AK & HI – $30 will be added to Next Day Air.) 
Air Parcel Post to Canada: Add $10 to Surface Rates.

INTERNATIONAL ORDERS

Air Delivery is 40% of the total order amount with a $35 minimum. 
Surface Shipping is 20% of order amount with a $15 minimum.